Sunday, June 12, 2011 |
| 8:00am - 11:30am |
Board of Directors Meeting
Sponsor: Ovations: Tom Marchetto, John LaChance
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| 1:00pm - 5:00pm |
Registration
Sponsor: Black Onyx Event Services: Brenda Waldrop
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| 7:00pm - 8:30pm |
Opening Reception Palm Beach County Convention Center 650 Okeechobee Blvd.
Sponsor: Ovations: Tom Marchetto, John LaChance
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| 8:00pm - 11:00pm |
Hospitality Suite
Sponsor: Robbins Sport Surfaces: Greg Pierce
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Monday, June 13, 2011 |
| 7:30am - 5:00pm |
Conference Registration
Sponsor: Feld Entertainment: Mark Duryea, Kelly Shea, Bill Powell,
Bob Boggess, Jason Huggler
|
| 7:30am - 8:00am |
Continental Breakfast
Sponsor: Sentry Event Services: John Harper
|
| 8:00am - 8:15am |
Morning Welcome Mickey Farrell - FFMA President
|
| 8:15am - 9:15am |
The Latest Cutting-Edge TechnologiesGet a hands-on look at the latest technologies and learn how to meet the rapidly changing demands of your customers’ use of mobility and smart phones from Harris IT.
Karl Williams - VP, Commercial Managed Services
Bret Kinsella - VP, Commercial Market Department
Marvin Reece
Sponsor: Harris IT
|
| 9:15am - 10:15am |
Dashboards & The Data That Power Them
Dashboards are all the buzz – providing a simple solution to every organization’s business information needs. They are quick, easy to use and informative. However, the real power behind a dashboard is actually in the data collection. Learn how to make your organization “dashboard ready” & transform day-to-day activities into powerful & actionable business insights.
Catherine Carter - CEO, VenueCube
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| 10:15am - 10:30am |
Coffee Break
Sponsor: O,R,&L Facility Services - Randy Ziegler
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| 10:30am - 11:30am |
Effective Use of Incident Management Systems
Learn the value and benefits of implementing a fully integrated venue management software platform. Such a system allows facilities to provide the best possible guest experience and respond to and track incidents in the most efficient and effective way possible. The analytics produced will help you better manage future events and provide a powerful paper trail for liability defense.
Scott Meyers - VP, Sales and Marketing, ISS
Steven Popkin - VP of Creative Developement, ISS
Sponsor: ISS, Richard Antonio
|
| 11:30am - 1:30pm |
Lunch On Your Own
|
| 1:30pm - 2:15pm |
How to Build a Social Media Strategy For Every Type of Facility
In this increasingly interconnected world you can't afford to be at a distance from your patrons. Kirk Wingerson & Ryan Sheehy will cover social media platforms, content, goals and approaches. Find your audience and keep 'em coming back for more.
Kirk Wingerson, Marketing Division Manager, Orlando Venues
Ryan Sheehy - APR, UCF Nicholson School of Communications, Adveristing & PR
Sponsor: OAI, Mike Garcia
|
| 2:15pm - 3:15pm |
Ticketmaster Presentation
Tim O'Leary - Senior General Manager
Sponsor: Ticketmaster
|
| 3:15pm - 3:30pm |
Coffee Break
Sponsor: Andy Frain: Sam Mercado, Steve Zito, Jackie Rutkowski
|
| 3:30pm - 4:30pm |
Newly Revised ADA Regulations & How They Impact Your Operations
The sweeping revisions to ADA legislation that went into effect this spring have a profound impact on day-to-day operations for every building. With multi-million dollar litigation on the rise, you can’t afford to miss this discussion by Washington, DC based attorney Teresa L. Jakubowski, who counsels public facilities in all facets of disability discrimination and accessibility matters.
Teresa L. Jakubowski – Partner, Barnes & Thornburg LLP
Sponsor: Hussey Seating, Chris Kucsma
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| 6:30pm - 7:00pm |
Reception at Four Season Resort |
| 7:00pm - 9:00pm |
Dinner at Four Seasons Resort
Sponsor: Ticketmaster
Tim O'Leary, Maria Ostroff, George Wood, Sean Puchta, Tonya Coldiron
|
| 9:00pm - 11:00pm |
Hospitality Suite
Sponsor: CleanEvent USA: Jason Brock, Todd Dyer
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Tuesday, June 14, 2011 |
| 6:30am - 8:00am |
Continental Breakfast
|
| 7:30am - 2:00pm |
Networking Opportunity at Atlantis Country Club
Sponsor: StageRight: Matt Widenmier
|
| 10:00am - 1:30pm |
Florida's Presenters Meeting Lee Bell - Sr. Director, Raymond F. Kravis Center for the Performing Arts
Sponsor: Raymond F. Kravis Center
|
| 2:00pm - 2:30pm |
FFMA Business Meeting
|
| 2:30pm - 3:15pm |
Facility Break Out Sessions
Stadiums, Arenas & PAC break-out sessions to discuss best practices in pricing, crowd management, customer service, operations and much more. Each session will be facilitated by an FFMA board member with extensive experience in all building types.
Moderators:
Stadiums: Mickey Farrell (Raymond James Stadium)
Arenas: Allen Johnson Amway Center)
Kim Stone (AmericanAirlines Arena)
PAC: Mary Bensel (Van Wezel Performing Arts Center)
|
| 3:15pm - 4:00pm |
FFMA Legislative Update Ron Spencer - FFMA Board Memeber/Past President
Wayne Malaney - FFMA General Counsel
|
| 4:00pm - 4:15pm |
Coffee Break
Sponsor: The Bigelow Companies: Tracy Taraski, Laurie Roark
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| 4:15pm - 5:15pm |
Agents/Promoters PanelJohn Valentino - AEG, South
Bill Franzblau - Producer, Threatrical & Special Events
Doug Isaac - President, Entertainment Express, Inc.
Alison Spirti - President, AWA Touring
Bob Boggess - VP, FELD Motorsports
Orin Wolf - President & CEO, Off Broadway Booking
Moderator:
J. Lynn Singleton - President & CEO, Providence Performing Arts Center
|
| 6:30pm - 7:00pm |
Reception at Four Seasons Resort
Sponsor: Daktronics: Kyle Adams, Mike Kempany
|
| 7:00pm - 8:30pm |
Dinner at Four Seasons Resort
|
| 8:30pm - 11:00pm |
Hospitality Suite
Sponsor: Aramark: Paul Tazar
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